Frequently Asked Questions
Calgary Municipal Wi-Fi Network Information FAQ
What is WestNet Wireless Wi-Fi?
WestNet Wireless is a local Calgary company that offers Wi-Fi internet, over an
area of 30 square kilometers, making us the first in Canada to do so, with the
largest network footprint.
What does WestNet charge?
WestNet offers free and paid services; the difference may
be speed and a higher quality of service.
How do I connect to the WestNet Wi-Fi Service/Is there coverage in my area?
Simply search for wireless network (SSID) “WestNet xxx” xxx is the name of
your community, building or relevant area.
How many users does WestNet have?
As of July 8th 2010, over 20,500 users have connected to the
WestNet Wi-Fi Network
Why was the WestNet Wi-Fi network created?
By consumer demand, in Calgary, like most major Canadian cities, consumers
had only two choices for their internet services, in this case, TELUS or Shaw
Cable. This monopoly forced Calgarians to pay for some of the highest rates in
the world, for high speed internet access.
Is your internet faster then TELUS or Shaw?
One of the main advantages of WestNet is that your Wi-Fi connection is directly
connected to our 100mbps fibre optic network, making us the first company in
Canada to bring these speeds to the consumer. If this fibre service was offered
by the local competitors, it would cost over $3000 per month to you. Unlike
TELUS or Shaw Internet, WestNet Wireless speeds are symmetrical, meaning you can
upload and download at the same speed. (Up to 54mbps depending on your signal
strength) Presently, Shaw Internet does have a coax cable based service, at
100 megabits per second download, and 5 megabits per second upload, however this
coax throttled service costs over $160 per month.
Why is my upload so important?
Scenario; you subscribe to Shaw’s High speed Package at $55 per month, with 10
megabits per second download and 0.5/half a megabit per second upload
capability. It’s time you send your mother in law in Halifax a video of her new
grandchild. This video is only 600 megabytes. (1 megabyte = 8 megabits)
The video would take nearly all day to reach your mother in law. It would of
been much faster if she booked a flight and departed Halifax and arrived in
Calgary to see your new born.
I am an investor, technology vendor or other corporation interested in doing
business with WestNet, who would I contact?
I’m/we are a commercial property owner/landlord wishing to bring WestNet
Internet to my tenants or have WestNet place a cell tower on our roof top, who
would we contact?
For information please call 403-774-7470 or visit