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Store Policies & Terms

Clear, fair terms for clinicians and institutions — refunds, licensing, privacy, and how schools, hospitals and agencies purchase. Every module can be read in full for free before you buy.

Last updated: June 2026 • WestNet Medical Publications

1Refunds & Returns

Read free first. Every one of the twelve modules can be previewed in full, at no cost, before purchase. Because you can read the entire product before you pay, license purchases are final.

That said, we want every clinician and institution to feel taken care of. Within 14 days of purchase we will promptly fix or refund:

Just email us and we’ll make it right — usually the same business day. We’d rather keep a happy customer than win a dispute.

Institutional & purchase-order orders

Orders placed on a purchase order or invoice may be cancelled at no charge any time before access is provisioned. Annual institutional site licenses are non-refundable once the license period has begun, but may be cancelled before renewal.

This policy supports, and does not limit, any non-waivable consumer rights you may have under your local law.

2What You’re Buying — License Terms

A purchase grants a license to access and use the WestNet Medical CE content — it is not a transfer of ownership or copyright.

Single module & complete library

Institutional site license

3Acceptable Use & Intellectual Property

All module content — text, diagrams, interactive tools, covers, and emblems — is © WestNet Medical Publications (a division of WestNet North America Inc.), co-published with WestNet Humanitarian Services. Each title carries a WestNet-issued UPC and an ISBN (registration pending).

4Educational Use & Medical Disclaimer

These modules are professional continuing-education materials — not medical advice, and not a substitute for clinical judgment.

The content supports learning and decision-making; it does not replace a clinician’s assessment of the individual patient, your organization’s current protocols, your scope of practice, or applicable law. Always verify any management step against current local guidelines and the responsible prescriber’s orders before acting.

Continuing-education credit (ANCC · ACCME · CARNA) is pending accreditation; a certificate of completion is issued for each module finished. We will update accreditation status as it is granted.

5Privacy

We collect only what we need to answer your inquiry and fulfill your order:

We use this information to respond to you, provide and support your purchase, and meet legal and accounting obligations. We do not sell your personal information. To access, correct, or delete your information, email us and we will help. We use minimal, functional cookies only.

6Institutional & Government Purchasing

Tell us your seat count and we’ll send pricing, a W-9, and a PO-ready quote — usually the same business day.

7Contact

WestNet Medical Publications — a division of WestNet North America Inc.
Co-published with WestNet Humanitarian Services (UN Supplier / Registered NGO).

Email: clinical-education@westnet.ca
Web: medical.westnet.cawww.westnet.ngo

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WestNet Learning Store • Store Policies & Terms
clinical-education@westnet.ca • Part of the WestNet Unified Health Platform • © 2026 WestNet North America