As millions of Canadians book trips to Mexico’s popular resort destinations each year, questions about safety and security at all-inclusive resorts remain a persistent concern. Following several high-profile incidents involving Canadian tourists in Mexico, WestNet News commissioned security consultant Walter McKay to conduct an independent assessment of safety measures at popular Mexican resorts.
Physical Security Assessment
McKay, a former law enforcement officer with over 25 years of security consulting experience, evaluated resorts across the Riviera Maya and Los Cabos corridors. His assessment covered door locks, safe boxes, surveillance camera systems, perimeter security, lighting, and staff training — the fundamental elements of guest safety that travellers often overlook when choosing a vacation destination.
“Most guests don’t think about security until something goes wrong,” McKay told WestNet News. “But the difference between a resort that takes security seriously and one that doesn’t can be the difference between a great vacation and a nightmare.”
Key Findings
McKay’s assessment found significant variation in security standards across properties. Higher-end resorts generally maintained better physical security, including electronic key card systems, functioning surveillance cameras, adequate lighting in common areas and pathways, and trained security personnel on duty around the clock. However, even at premium properties, gaps were identified — including blind spots in camera coverage, inconsistent key card deactivation procedures, and limited background checks on temporary staff.
At mid-range and budget properties, security deficiencies were more pronounced. Several resorts were found to use outdated lock systems that could be easily compromised, had non-functional surveillance cameras maintained only for appearance, and lacked formal security training for front-line staff.
Recommendations for Travellers
Based on his findings, McKay offered several recommendations for Canadian tourists: Always use the in-room safe for valuables and travel documents. Test your room door lock and deadbolt upon arrival. Be aware of your surroundings, particularly at night. Avoid walking alone in poorly lit areas. Report any security concerns to hotel management immediately. Research your resort’s security reputation before booking, and consider travel insurance that covers emergency evacuation.
“Mexico is a wonderful vacation destination, and the vast majority of Canadians travel there without any problems,” McKay said. “But being informed and taking basic precautions can go a long way toward ensuring a safe trip.”
The Canadian government’s travel advisory for Mexico recommends exercising a “high degree of caution” and advises travellers to remain within resort areas in certain regions.
Copyright 2013 WestNet-HD Action News
