VPN Setup Instructions

Get connected in minutes. We auto-detected your device below.

Server: vpn.westnet.ca Username: your-username L2TP Key: WestNet Protocols: OpenVPN (recommended) IKEv2 PPTP/L2TP (legacy)
Download OpenVPN Profile (.ovpn) Customer Portal / My Account Call Support 403-774-7470

OpenVPN works on all modern phones (iOS 12+, Android 6+). Use the official OpenVPN Connect app.

OpenVPN — Recommended for almost everyone (phones, tablets, computers)

Why: Works reliably on modern Android/iOS (no more "no PPTP" errors), strong encryption, great for Netflix/gaming too.

  1. Install the free OpenVPN Connect app (App Store / Google Play / openvpn.net)
  2. Click the download link above (or from your email / portal) to get your-username.ovpn
  3. Open the .ovpn file in the app — it will import server + your username.
  4. When prompted, enter your VPN username and password.
  5. Connect! (Use TCP 443 version of the profile if you are on strict networks/airport WiFi.)

Profile auto-generated at signup with your current credentials. Re-download after password change.

VPN Server
vpn.westnet.ca
Username
your-username
L2TP Pre-Shared Key
WestNet
Protocols
IKEv2 (recommended) / L2TP / PPTP

Windows — IKEv2 Setup (Recommended)

IKEv2 is the fastest and most secure protocol. Built into Windows 10/11.

  1. Open Settings → Network & Internet → VPN
  2. Click Add a VPN connection
  3. VPN Provider: Windows (built-in)
  4. Connection name: WestNet IKEv2
  5. Server: vpn.westnet.ca
  6. VPN type: IKEv2
  7. Type of sign-in info: Username and password
  8. Username: your-username
  9. Password: your VPN password
  10. Click Save then Connect

Windows — PPTP Setup

  1. Open Settings → Network & Internet → VPN
  2. Click Add a VPN connection
  3. VPN Provider: Windows (built-in)
  4. Connection name: WestNet PPTP
  5. Server: vpn.westnet.ca
  6. VPN type: PPTP
  7. Username: your-username
  8. Password: your VPN password
  9. Click Save then Connect

Windows — L2TP Setup

  1. Open Settings → Network & Internet → VPN
  2. Click Add a VPN connection
  3. VPN Provider: Windows (built-in)
  4. Connection name: WestNet L2TP
  5. Server: vpn.westnet.ca
  6. VPN type: L2TP/IPsec with pre-shared key
  7. Pre-shared key: WestNet
  8. Username: your-username
  9. Password: your VPN password
  10. Click Save then Connect

Windows 10/11 VPN Settings

Windows 7 VPN Setup

VPN Server
vpn.westnet.ca
Username
your-username
L2TP Shared Secret
WestNet
One-Click Install
Download .mobileconfig

macOS — IKEv2 Setup (Recommended)

IKEv2 is the fastest and most secure option on macOS. Built-in since macOS 10.11+.

  1. Open System Settings → VPN → Add VPN Configuration → IKEv2
  2. Display Name: WestNet IKEv2
  3. Server: vpn.westnet.ca
  4. Remote ID: vpn.westnet.ca
  5. Local ID: leave blank
  6. Authentication: Username
  7. Username: your-username
  8. Password: your VPN password
  9. Click Create then toggle the VPN on

macOS — L2TP Setup

Alternative method. macOS dropped built-in PPTP in macOS Sierra and later.

  1. Open System Settings (or System Preferences) → Network
  2. Click + to add a new interface
  3. Interface: VPN  |  VPN Type: L2TP over IPsec
  4. Service Name: WestNet VPN
  5. Server Address: vpn.westnet.ca
  6. Account Name: your-username
  7. Click Authentication Settings:
    • Password: your VPN password
    • Shared Secret: WestNet
  8. Click OK → Apply → Connect

Alternative: One-Click Profile Install

Download the .mobileconfig file to auto-configure your Mac in one click — no manual setup required.

Download macOS VPN Profile
VPN Server
vpn.westnet.ca
Account
your-username
L2TP Secret
WestNet
One-Tap Install
Install VPN Profile

Recommended: One-Tap Install

The fastest way to set up VPN on your iPhone or iPad. Downloads a pre-configured profile — just tap Install.

Download iOS VPN Profile

After downloading, go to Settings → General → VPN & Device Management to install.

iOS — IKEv2 Setup (Recommended Manual Method)

IKEv2 is the fastest and most reliable protocol on iOS. Built-in since iOS 9+.

  1. Open Settings → General → VPN & Device Management → VPN
  2. Tap Add VPN Configuration
  3. Type: IKEv2
  4. Description: WestNet IKEv2
  5. Server: vpn.westnet.ca
  6. Remote ID: vpn.westnet.ca
  7. Local ID: leave blank
  8. Authentication: Username
  9. Username: your-username
  10. Password: your VPN password
  11. Tap Done → toggle VPN On

iOS — Manual L2TP Setup

Alternative method:

  1. Open Settings → General → VPN & Device Management → VPN
  2. Tap Add VPN Configuration
  3. Type: L2TP
  4. Description: WestNet VPN
  5. Server: vpn.westnet.ca
  6. Account: your-username
  7. Password: your VPN password
  8. Secret: WestNet
  9. Tap Done → toggle VPN On

iOS — PPTP Setup (Older iOS)

PPTP was removed from iOS 10+. For older devices only:

  1. Settings → General → VPN → Add VPN Configuration
  2. Type: PPTP
  3. Server: vpn.westnet.ca
  4. Account: your-username
  5. Enter password → Done → toggle VPN On
VPN Server
vpn.westnet.ca
Username
your-username
L2TP Pre-Shared Key
WestNet
Encryption
MPPE-128 / AES-256

Android — IKEv2 Setup (Recommended)

Android 11+ has built-in IKEv2. For older versions, install the free strongSwan VPN Client from the Play Store.

  1. Open Settings → Network & Internet → VPN
  2. Tap + to add a VPN profile
  3. Name: WestNet IKEv2
  4. Type: IKEv2/IPSec MSCHAPv2
  5. Server: vpn.westnet.ca
  6. Username: your-username
  7. Password: your VPN password
  8. Tap Save → Connect

Older Android: install strongSwan VPN Client, add profile with server vpn.westnet.ca, select IKEv2 EAP (Username/Password).

Android — PPTP Setup

  1. Open Settings → Network & Internet → VPN
  2. Tap + to add a VPN profile
  3. Name: WestNet PPTP
  4. Type: PPTP
  5. Server: vpn.westnet.ca
  6. Username: your-username
  7. Password: your VPN password
  8. Tap Save → Connect

Android — L2TP Setup

  1. Open Settings → Network & Internet → VPN
  2. Tap + to add a VPN profile
  3. Name: WestNet L2TP
  4. Type: L2TP/IPSec PSK
  5. Server: vpn.westnet.ca
  6. IPSec pre-shared key: WestNet
  7. Username: your-username
  8. Password: your VPN password
  9. Tap Save → Connect

Android VPN Setup Walkthrough

VPN Server
vpn.westnet.ca
Username
your-username
L2TP Pre-Shared Key
WestNet
Gateway
vpn.westnet.ca

Linux — IKEv2 (Recommended)

  1. Install the strongSwan plugin: apt-get install network-manager-strongswan
  2. Open Network Connections → Add → VPN (IPsec/IKEv2)
  3. Gateway: vpn.westnet.ca
  4. Authentication: EAP (Username/Password)
  5. Username: your-username
  6. Password: your VPN password
  7. Save → Connect

Command line: apt-get install strongswan libcharon-extra-plugins then configure /etc/ipsec.conf

Linux — PPTP (Network Manager)

  1. Install the PPTP plugin: apt-get install network-manager-pptp
  2. Open Network Connections → Add → VPN (PPTP)
  3. Gateway: vpn.westnet.ca
  4. Username: your-username
  5. Password: your VPN password
  6. Click Advanced → Enable MPPE encryption
  7. Save → Connect

Linux — L2TP (Network Manager)

  1. Install the L2TP plugin: apt-get install network-manager-l2tp
  2. Open Network Connections → Add → VPN (L2TP)
  3. Gateway: vpn.westnet.ca
  4. IPsec Settings: Enable → Pre-Shared Key = WestNet
  5. Username: your-username
  6. Password: your VPN password
  7. Save → Connect

Linux — Command Line (pptpsetup)

  1. Install PPTP client: apt-get install pptp-linux
  2. Create tunnel: pptpsetup --create westnet --server vpn.westnet.ca --username your-username --password YOUR_PASS --encrypt
  3. Connect: pon westnet
  4. Disconnect: poff westnet
VPN Server
vpn.westnet.ca
Username
your-username
L2TP Pre-Shared Key
WestNet
Protocols
IKEv2 / L2TP/IPsec / PPTP

Router — VPN Client Setup

Most DD-WRT, Tomato, OpenWrt, Asus, and TP-Link routers support PPTP or L2TP client connections.

  1. Log in to your router admin panel (usually 192.168.1.1)
  2. Navigate to VPN or WAN client settings
  3. VPN Type: PPTP or L2TP/IPsec
  4. Server: vpn.westnet.ca
  5. Username: your-username
  6. Password: your VPN password
  7. For L2TP, set Pre-Shared Key: WestNet
  8. Save and reboot if required

Connecting at the router level protects all devices on your network without individual setup.

Need help? Email vpn@westnet.ca or call 403-774-7470

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